Hi! I’m Sooyeon Hwang, a product designer focused on creating thoughtful, approachable experiences at the intersection of advanced technology and human needs.

Currently, I design Enterprise AI software at C3.ai, supporting asset management and reliability solutions across multiple industries. I design Model Operations (ModelOps) workflows that help engineers easily manage and train machine learning models through intuitive in-app UI—making technical complexity more accessible and actionable. Additionally, I design AI-powered features using Large Language Models (LLMs) to streamline workflows for sectors like finance and law enforcement.

My background spans industrial AI platforms, drone analytics, and medtech innovation. At Nearthlab, I led the design of a drone data analysis product used worldwide, and at Johnson & Johnson MedTech, I helped design a solution to enhance robotic surgery outcomes. These experiences are grounded in my academic training from the University of Washington, where I earned my Master’s in Human-Centered Design & Engineering.

I thrive in environments where ambiguity is the norm and collaboration is key. Whether defining design systems, conducting user research, or shaping the interaction of AI-powered tools, I aim to make technology feel clear, impactful, and human.Let’s build tools that empower people—and make complexity feel simple.